Search found 12 matches

by Gtaray
Mon Sep 30, 2019 7:40 pm
Forum: General Questions
Topic: Does the proxy setting work for cloud connectors.
Replies: 8
Views: 6867

Re: Does the proxy setting work for cloud connectors.

The facility the device is located has a global proxy, so there is no place I can put it that would have direct access to the internet.

I accessed the logs, and the proxy log file is completely empty. I can share it if you'd like, but I assume an empty file won't be of much help.
by Gtaray
Fri Sep 27, 2019 4:59 pm
Forum: General Questions
Topic: Does the proxy setting work for cloud connectors.
Replies: 8
Views: 6867

Re: Does the proxy setting work for cloud connectors.

The version is 4.0.8 rev1. I can't update, because I don't have internet connectivity because the proxy isn't working.
by Gtaray
Thu Sep 26, 2019 5:11 pm
Forum: General Questions
Topic: Does the proxy setting work for cloud connectors.
Replies: 8
Views: 6867

Re: Does the proxy setting work for cloud connectors.

I don't have a System -> Security tab. Under the System page I only have the following options: Hostname, Users Manager, Activity Monitor, Temperature Sensors, and Time Synchronization.
by Gtaray
Wed Sep 25, 2019 6:19 pm
Forum: General Questions
Topic: Does the proxy setting work for cloud connectors.
Replies: 8
Views: 6867

Re: Does the proxy setting work for cloud connectors.

Somehow the title got cut off when I posted this, and I don't see an option to edit the title. It should read "Does the proxy setting work for cloud connectors." If an admin can edit it that'd be great.
by Gtaray
Wed Sep 25, 2019 6:16 pm
Forum: General Questions
Topic: Does the proxy setting work for cloud connectors.
Replies: 8
Views: 6867

Does the proxy setting work for cloud connectors.

I'm currently trying to connect my Meshlium to the internet using the Wonderware connector plugin (one of the Basic built-in cloud connectors), but am blocked by the proxy that my company has implemented despite having enabled the proxy settings on the Meshlium's. Looking at the technical guide, I s...
by Gtaray
Tue Jul 17, 2018 9:04 pm
Forum: General Questions
Topic: Connecting to Wonderware Online Insight
Replies: 4
Views: 2581

Re: Connecting to Wonderware Online Insight

Some extra information that I've gained. The errors seem to be an issue with dns resolution. The Meshlium unit contacts one dns, then another in quick succession. The unit doesn't even get to Wonderware Online before failing; it can't even resolve the hostname. Even stranger, there was 15 minutes wh...
by Gtaray
Tue Jul 17, 2018 4:30 pm
Forum: General Questions
Topic: Connecting to Wonderware Online Insight
Replies: 4
Views: 2581

Re: Connecting to Wonderware Online Insight

It seems that this error is being generated by the Meshlium unit, as while the unit was throwing these errors every minute or so, the unit was generating no traffic on the network. No outgoing connections were being made to Wonderware Online. Why would that be?
by Gtaray
Fri Jul 13, 2018 7:44 pm
Forum: General Questions
Topic: Connecting to Wonderware Online Insight
Replies: 4
Views: 2581

Connecting to Wonderware Online Insight

I'm trying to use the Meshlium to send data to Wonderware Online Insight, but I am getting errors whenever I try to connect. I've followed the instructions in the technical document: I have a CSV/JSON source and an authentication token, both of which are configured system manager. The problem is tha...
by Gtaray
Thu Jul 12, 2018 5:00 pm
Forum: General Questions
Topic: Meshlium doesn't beep the right amount of times on startup
Replies: 7
Views: 2969

Re: Meshlium doesn't beep the right amount of times on startup

Okay, thank you for the clarification. That would be excellent information to put the technical document going forward, I think. That leads to my next question (which could be a new thread I suppose, so feel free to move it if it makes it easier to deal with): I can't connect to the internet with th...
by Gtaray
Wed Jul 11, 2018 5:19 pm
Forum: General Questions
Topic: Meshlium doesn't beep the right amount of times on startup
Replies: 7
Views: 2969

Re: Meshlium doesn't beep the right amount of times on startup

Can you get ethernet and wifi access to meshlium? There are two beeps. First, when you power on the meshlium, and the second, when starting process is finished The wifi access point is available and I can connect to it with a laptop. I've been able to use the system manager website to configure and...