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by libelium-dev
Mon Dec 16, 2019 11:12 am
Forum: Networking 802.15.4 / LoRaWAN / Sigfox / WIFI / GPRS / 3G / 4G...
Topic: AWS IoT via 4G Libelium Cloud Bridge
Replies: 16
Views: 11257

Re: AWS IoT via 4G Libelium Cloud Bridge

Hi, Sorry, we forgot to say that you have to select 115200 baud instead of 9400 baud in the serial monitor. In addition please make sure that the correct COM port is selected, Tools -> Serial Port. With the serial monitor closed, please try to connect/disconnect the device to check the COM port that...
by libelium-dev
Mon Dec 16, 2019 11:03 am
Forum: Waspmote Plug & Sense! [Encapsulated Line]
Topic: Ammonia high concentration probe no measurement
Replies: 8
Views: 5338

Re: Ammonia high concentration probe no measurement

Hi,

What code did you upload to the node? Are you using the last API v043?

Could you please enable debug mode 2 inside WaspSensorGas_Pro.h file and share with us the output to debug the issue in more deep?

Regards
by libelium-dev
Mon Dec 16, 2019 10:53 am
Forum: General Questions
Topic: waspmote failing to read CANbus messages corretly
Replies: 3
Views: 4907

Re: waspmote failing to read CANbus messages corretly

Hi, Could you please share and image of the bottom part of the CAN bus module? What is the order number of the module? We sold two versions of CAN bus module depending if they are going to be use with Arduino or Wapmote. It seems that you have an Arduino CAN bus module and therefore the module doesn...
by libelium-dev
Mon Dec 16, 2019 10:18 am
Forum: Over The Air Programming - OTA
Topic: P&S! with 4G failing OTA
Replies: 10
Views: 6255

Re: P&S! with 4G failing OTA

Hi, Apologies for our delay answering we are overwhelmed these days. Do you confirm that the OTA is working when the files are in the root directory? If so we are going to perform tests to know why it's not working when the bin file is placed in another path. Is your FTP active or passive? Passive m...
by libelium-dev
Mon Dec 16, 2019 10:02 am
Forum: Waspmote Plug & Sense! [Encapsulated Line]
Topic: PPM or PPB
Replies: 21
Views: 11231

Re: PPM or PPB

Hi,

We are sorry, we had misplaced your email. Our colleagues are going to send the instruction to repair the devices today.

Regards
by libelium-dev
Thu Dec 12, 2019 9:43 am
Forum: Programming - API
Topic: Actility Configuration : Profile (Personal Information and Privacy)
Replies: 1
Views: 2087

Re: Actility Configuration : Profile (Personal Information and Privacy)

Hi,

You have to set the same key to Actility and Libelium Cloud. In Actility, you can find that key in the following section
Application Servers -> Chose the App created -> Edit -> Uplink/downlink security -> Change -> Tunnel interface authentication key

Hope this helps.
Regards
by libelium-dev
Thu Dec 12, 2019 9:20 am
Forum: Networking 802.15.4 / LoRaWAN / Sigfox / WIFI / GPRS / 3G / 4G...
Topic: AWS IoT via 4G Libelium Cloud Bridge
Replies: 16
Views: 11257

Re: AWS IoT via 4G Libelium Cloud Bridge

Hi, Please try to get the output through the serial monitor to debug the issue in more deep. Connect the node to a computer, download the Waspmote PRO IDE, open it, check that the correct USB port is selected, open the serial monitor and turn ON the node. Keep it working for some minutes and then sh...
by libelium-dev
Thu Dec 12, 2019 9:08 am
Forum: General Questions
Topic: Incorrect lux value and pressure unit shown in AWS message topic
Replies: 6
Views: 6475

Re: Incorrect lux value and pressure unit shown in AWS message topic

You're welcome! :)

Don't hesitate to ask if you have any doubt.
Regards
by libelium-dev
Thu Dec 12, 2019 9:07 am
Forum: General Questions
Topic: Cannot Connect to 4g
Replies: 11
Views: 10417

Re: Cannot Connect to 4g

Hi,


The 4G module of your Meshlium uses US frequencies. Could you please confirm if these frecuencies work in your country?

LTE-700(B17)/850(B5)/AWS1700(B4)/1900(B2)
UMTS-850(B5)/1900(B2)GSM/GPRS-850/1900

Regards
by libelium-dev
Thu Dec 12, 2019 8:58 am
Forum: Sensor Boards
Topic: NO2 and O3 sensors reading zero
Replies: 6
Views: 4220

Re: NO2 and O3 sensors reading zero

Hi, Sorry, we thought that you have Smart Environment PRO. Please test the following code. Connect only a gas sensor to socket B and the temp,hum, press sensor to socket A. Enable debug mode 2 inside WaspSensorGas_Pro.h file and upload the code to the node. Then keep the sensor working for more than...