Smart Env Pro - communication error

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nzagorec
Posts: 19
Joined: Tue Feb 20, 2018 9:06 am
Company: Verso Altima Group

Smart Env Pro - communication error

Post by nzagorec » Fri Apr 19, 2019 2:14 pm

Hi,

we have bought two Smart Enviroment PRO devices with CO, O3, NO2, SO2, TPH and PM sensors.

After uploading code on both of them, one of the devices can not turn on sensors. There is also error on both PM sensors. Switching sensors between two devices gave the same result.

This is serial monitor printout with debug mode 2:

Code: Select all

[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> A
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
Can not turn on O3
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> A
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> B
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
Can not turn on CO
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> B
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> C
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
Can not turn on NO2
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> C
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> F
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
Can not turn on SO2
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> F
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error


=> Loop no. 1
Measuring... 
Error: Can't get measurements from particle matter sensor
Error: Can't get measurements from particle matter sensor
Error: Can't get measurements from particle matter sensor
[BME] BME280.Checking ID...[BME] error
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> C
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
DONE


=> Loop no. 2
Measuring... 
Error: Can't get measurements from particle matter sensor
Error: Can't get measurements from particle matter sensor
Error: Can't get measurements from particle matter sensor
[BME] BME280.Checking ID...[BME] error
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> C
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
DONE



=> Loop no. 3
Measuring... 
Error: Can't get measurements from particle matter sensor
Error: Can't start particle matter sensor
Error: Can't get measurements from particle matter sensor
[BME] BME280.Checking ID...[BME] error
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> C
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
DONE



=> Loop no. 4
Measuring... 
Error: Can't get measurements from particle matter sensor
Error: Can't get measurements from particle matter sensor
Error: Can't get measurements from particle matter sensor
[BME] BME280.Checking ID...[BME] error
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> C
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
DONE
This is serial monitor printout from same device but with different PM

Code: Select all

[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> A
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
Can not turn on O3
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> A
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> B
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
Can not turn on CO
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> B
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> C
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
Can not turn on NO2
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> C
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> F
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
Can not turn on SO2
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> F
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error


=> Loop no. 1
Measuring... 
Error: Can't get measurements from particle matter sensor
Error: Can't get measurements from particle matter sensor
Error: Can't get measurements from particle matter sensor
[BME] BME280.Checking ID...[BME] error
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> C
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
DONE



=> Loop no. 2
Measuring... 
Error: Can't get measurements from particle matter sensor
Error: Can't get measurements from particle matter sensor
Error: Can't get measurements from particle matter sensor
[BME] BME280.Checking ID...[BME] error
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> C
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
DONE


=> Loop no. 3
Measuring... 
Error: Can't get measurements from particle matter sensor
Error: Can't start particle matter sensor
Error: Can't get measurements from particle matter sensor
[BME] BME280.Checking ID...[BME] error
[GASES PRO] OFF function
[GASES PRO] Sensor power 3V3 to OFF
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[BME] BME280.Checking ID...[BME] error
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> C
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
DONE

Do you have any suggestions to solve this problem or I need to open an RMA ticket?

Regards

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Smart Env Pro - communication error

Post by libelium-dev » Wed Apr 24, 2019 10:46 am

Hi,

Do you have a Waspmote v12 or Waspmote v15? Do you have P&S or OEM version?

Please, try to plug only one sensor and check again. Are you using the last API version(actually it is v40)?

Regards,

nzagorec
Posts: 19
Joined: Tue Feb 20, 2018 9:06 am
Company: Verso Altima Group

Re: Smart Env Pro - communication error

Post by nzagorec » Mon Apr 29, 2019 2:22 pm

Hi,

I switched to the latest Waspmote IDE and API (waspmote-pro-ide-v06.14 and Waspmote API v040) and nothing changed. Both particle matters are unresponsive (regardless of P&S they're connected to) and all sensors (both electrochemical and TPH) don't work when connected to one of two P&S.

To sum up: One P&S and both particle matters seem to be broken.

Do you have any more suggestions?

nzagorec
Posts: 19
Joined: Tue Feb 20, 2018 9:06 am
Company: Verso Altima Group

Re: Smart Env Pro - communication error

Post by nzagorec » Mon Apr 29, 2019 3:16 pm

libelium-dev wrote:
Wed Apr 24, 2019 10:46 am
Do you have a Waspmote v12 or Waspmote v15? Do you have P&S or OEM version?
Where do I check Waspmote version? We're using Plug&Sense.
libelium-dev wrote:
Wed Apr 24, 2019 10:46 am
Please, try to plug only one sensor and check again.
I did, same thing:

Code: Select all

Electrochemical gas sensor example
[GASES PRO] ON function
[GASES PRO] Sensor power 3V3 to ON
[GASES PRO] ******************************************************
[GASES PRO] SOCKET -> B
[GASES PRO] SERIAL NUMBER: 
[GASES PRO] AFE VER: 0
[GASES PRO] SENSOR TYPE: 255
[GASES PRO] SENSITIVITY: 1.000 nA/ppm
[GASES PRO] BASELINE: 0.000 nA
[GASES PRO] Calibration table
[GASES PRO] 0: 0.0000000000 ; 1.0000000000
[GASES PRO] 1: 0.0000000000 ; 1.0000000000
[GASES PRO] 2: 0.0000000000 ; 1.0000000000
[GASES PRO] 3: 0.0000000000 ; 1.0000000000
[GASES PRO] 4: 0.0000000000 ; 1.0000000000
[GASES PRO] 5: 0.0000000000 ; 1.0000000000
[GASES PRO] 6: 0.0000000000 ; 1.0000000000
[GASES PRO] ******************************************************
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] LMP91000 communication error
[GASES PRO] Error,sensor not started
***************************************
Gas concentration: -1.0000000000 ppm
Temperature: 1424.1875000000 Celsius degrees
RH: -1000.0000000000 %
Pressure: -1000.0000000000 Pa
[GASES PRO] Error,sensor not started

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Smart Env Pro - communication error

Post by libelium-dev » Tue Apr 30, 2019 9:00 am

Hi,

Do you have Smart Environment PRO or Smart Cities PRO?

What is the serial ID of the nodes?

Regards

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