PAC Sigfox Module

Questions about the Waspmote board and its modules
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sebastian_wiga
Posts: 7
Joined: Tue Jun 26, 2018 3:47 pm
Company: Soluciones wiga

PAC Sigfox Module

Post by sebastian_wiga » Tue Jun 26, 2018 6:48 pm

PO: 1016023

ID: 00211339

Good afternoon,
We need to please send us the PAC of this sigfox module, we can not find the document where the information is.
Thank you.

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: PAC Sigfox Module

Post by libelium-dev » Wed Jun 27, 2018 8:56 am

Hi,

Our colleagues from tech department have just sent an email with the PAC number.

Sorry for the inconvenience.
Regards

sebastian_wiga
Posts: 7
Joined: Tue Jun 26, 2018 3:47 pm
Company: Soluciones wiga

Re: PAC Sigfox Module

Post by sebastian_wiga » Wed Jun 27, 2018 1:21 pm

Hello, thank you very much for the information.

I am trying to add the device (WASPMOTE SIGFOX SMA 4.5 DBI) in the back end and it generates this error,

CRA rejected the modem ownership transfer: Invalid Product certificate key: END PRODUCT CERTIFICATE P_002A_24E6_01 (please contact your device supplier to obtain this code)



the end product certification that I am using is this,

End product certificate
End Product Certificate P_002A_24E6_01




I hope you can help me.

Thank you.

sebastian_wiga
Posts: 7
Joined: Tue Jun 26, 2018 3:47 pm
Company: Soluciones wiga

Re: PAC Sigfox Module

Post by sebastian_wiga » Wed Jun 27, 2018 1:26 pm

sebastian_wiga wrote:
Wed Jun 27, 2018 1:21 pm
Hello, thank you very much for the information.

I am trying to add the device (WASPMOTE SIGFOX SMA 4.5 DBI) in the back end and it generates this error,

CRA rejected the modem ownership transfer: Invalid Product certificate key: P_002A_24E6_01 (please contact your device supplier to obtain this code)



the end product certification that I am using is this,

End product certificate
End Product Certificate P_002A_24E6_01




I hope you can help me.

Thank you.

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: PAC Sigfox Module

Post by libelium-dev » Thu Jun 28, 2018 8:36 am

Hi,

Did you follow the steps of this guide to register the modules? We think that End product certificate isn't needed for Sigfox modules purchased in Cooking Hacks (free connectivity for one year).
https://www.cooking-hacks.com/documenta ... -us/#step4

Regards

sebastian_wiga
Posts: 7
Joined: Tue Jun 26, 2018 3:47 pm
Company: Soluciones wiga

Re: PAC Sigfox Module

Post by sebastian_wiga » Thu Jun 28, 2018 1:45 pm

Hello,
I am following the guide, when I want to add the module I am asked for the following field "End product certificate", what should I put there ?, in the guide it does not show how to do this

Device - New
Device information

Identifier (hex!)
211339

Name
Sigfox1

PAC
FDBE676F835Dxxxx

End product certificate
P_004C_D142_01

CRA rejected the modem ownership transfer: The Product certificate key: P_004C_D142_01 is not in adequation with the modem certificate (please contact your device supplier to obtain this code).
[/b]
Type
Lat (-90° to +90°)
0.0
Lng (-180° to +180°)
0.0

Map Locate on map
Activable

sebastian_wiga
Posts: 7
Joined: Tue Jun 26, 2018 3:47 pm
Company: Soluciones wiga

Re: PAC Sigfox Module

Post by sebastian_wiga » Thu Jun 28, 2018 3:05 pm

we already have a sigfox account .

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: PAC Sigfox Module

Post by libelium-dev » Fri Jun 29, 2018 9:17 am

Hi,

We are in contact with Sigfox in order to try to solve the problem. We will let you know as soon as possible.

Regards

sebastian_wiga
Posts: 7
Joined: Tue Jun 26, 2018 3:47 pm
Company: Soluciones wiga

Re: PAC Sigfox Module

Post by sebastian_wiga » Fri Jun 29, 2018 1:22 pm

I'll be pending, thanks.

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: PAC Sigfox Module

Post by libelium-dev » Fri Jun 29, 2018 1:31 pm

Hi,

Sigfox is working to solve the issue. For now modules must be register as prototype without the End product certificate.

Regarsd

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