login de cloud

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enfsa
Posts: 2
Joined: Sun Dec 03, 2017 4:06 pm
Company: DOREA SARL

login de cloud

Post by enfsa » Fri Dec 08, 2017 10:13 am

Good Mornig

Before start de device to register de cloud, they asked me for a "device activation code" wich i don't have? were coud i found it?

Thanks

libelium-dev
Posts: 26558
Joined: Mon Sep 28, 2009 1:06 pm

Re: login de cloud

Post by libelium-dev » Mon Dec 11, 2017 8:19 am

Hi enfsa,

We are quite confuse about your question, please tell us: are youy talking about the MySIgnals device? MySignals mobile application? MySignals cloud? Do you mean about the credentials (user/password) to access the cloud and the mobile application?

We do not know what do you mean with "device activation code", please explain it to us.

Regards

enfsa
Posts: 2
Joined: Sun Dec 03, 2017 4:06 pm
Company: DOREA SARL

Re: login de cloud

Post by enfsa » Tue Dec 12, 2017 5:48 pm

After log in the cloud, he asked me for "add device" and an activation code for the device wich i don't have.
Thanks

libelium-dev
Posts: 26558
Joined: Mon Sep 28, 2009 1:06 pm

Re: login de cloud

Post by libelium-dev » Tue Dec 12, 2017 6:24 pm

Hi enfsa,

We think that maybe you are on the wrong service URL, please to manage your MySignals login at this URL:

https://cloud.libelium.com/mysignals/login

Regards

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