snore wave and snore spm

Post Reply
madhukoirala
Posts: 22
Joined: Thu Jun 20, 2019 6:31 pm
Company: Serit IT Partner

snore wave and snore spm

Post by madhukoirala » Thu Dec 26, 2019 4:29 pm

Hi

I am trying to upload snore values into cloud, the graph is easily uploaded every time I save it to cloud but spm is not.
May I know the exact process for it.
What I have done is
1. turned on wifi mode
2. tapped "record 15 s or 30 s"
3. taped "save to cloud"

I can see the graphs on cloud but when I try to see the spm values, I notice that the values have not been registered.

Thanks
Madhu

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: snore wave and snore spm

Post by libelium-dev » Fri Dec 27, 2019 12:45 pm

Hi,

What is the order number of the Cloud License or the email register? We are going to check the received data and what could be the problem.

Regards

madhukoirala
Posts: 22
Joined: Thu Jun 20, 2019 6:31 pm
Company: Serit IT Partner

Re: snore wave and snore spm

Post by madhukoirala » Wed Jan 01, 2020 1:43 pm

Hi

The email id is klmadhu5@gmail.com.

Madhu

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: snore wave and snore spm

Post by libelium-dev » Fri Jan 03, 2020 9:59 am

Hi,

What is the firmware version of the MySignals device? You can check it in the settings menu. If it's 1.0.4 version, that data isn't sent since it wasn't accurate.

Regards

madhukoirala
Posts: 22
Joined: Thu Jun 20, 2019 6:31 pm
Company: Serit IT Partner

Re: snore wave and snore spm

Post by madhukoirala » Fri Jan 03, 2020 3:31 pm

Hi

The firmware version is 1.0.3.

Thanks
Madhu

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: snore wave and snore spm

Post by libelium-dev » Wed Jan 08, 2020 9:29 am

Hi,

Is the value shown through the MySignals screen? Anyway, that value isn't accurate and we recommend not taking it into account. As we have said in our above post, that value has been dismissed in the new firmware versions because it is not reliable data.

Regards

madhukoirala
Posts: 22
Joined: Thu Jun 20, 2019 6:31 pm
Company: Serit IT Partner

Re: snore wave and snore spm

Post by madhukoirala » Wed Jan 08, 2020 12:53 pm

Hi

Yes it is shown in the screen.
https://drive.google.com/open?id=16Okl7 ... aUup6VRFTZ

Thanks

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest