PCS - Cannot download Binary

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element
Posts: 8
Joined: Sun May 26, 2019 7:24 am
Company: ELEMENT

PCS - Cannot download Binary

Post by element » Thu Aug 15, 2019 2:54 am

Hello,

I just purchase 2 P&S 4-20mA that I need to program.
I try to configure one of them using PCS but I am unable to get the Binary ZIP file at the end.
I fulfill all fields then Check the configuration then Compile and Download the binary but no ZIp file provided. I also check if popup were authorized on my browser and it is allowed.

I am using Chrome or Edge but no change using both of them.

Can you help me to find why I cannot get the binary ?

As well when tryong to save a template I always got this error "The name field is required.,The content field is required."

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: PCS - Cannot download Binary

Post by libelium-dev » Mon Aug 19, 2019 7:29 am

Hi,

It seems the PCS server has some problems, we're working to solve it as soon as possible. Thanks for your understanding.

Regards.

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: PCS - Cannot download Binary

Post by libelium-dev » Mon Aug 19, 2019 9:04 am

Hi,

Please try to fill again the form with the parameters you want for your node and try to download again the code. Now it should work.

Regards

element
Posts: 8
Joined: Sun May 26, 2019 7:24 am
Company: ELEMENT

Re: PCS - Cannot download Binary

Post by element » Mon Aug 26, 2019 2:03 am

It is Ok now, thanks

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: PCS - Cannot download Binary

Post by libelium-dev » Mon Aug 26, 2019 7:17 am

You're welcome! Let us know if you have any issue with the SmartDeviceApp again.

Regards

element
Posts: 8
Joined: Sun May 26, 2019 7:24 am
Company: ELEMENT

Re: PCS - Cannot download Binary

Post by element » Thu Aug 29, 2019 9:41 pm

This problem appear again right now. I am aunable to download the binary (no zip downloaded)
What is going on ?

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: PCS - Cannot download Binary

Post by libelium-dev » Fri Aug 30, 2019 8:37 am

Hi,

The PCS is working again, please try to generate the code and let us know if you can download the binary file.

We are going to try to find out why this problem has occurred again.

Apologies for the inconvenience.

Regards

element
Posts: 8
Joined: Sun May 26, 2019 7:24 am
Company: ELEMENT

Re: PCS - Cannot download Binary

Post by element » Mon Sep 09, 2019 6:32 am

Hello,
PCS seems down again, can you check ?
Br,

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: PCS - Cannot download Binary

Post by libelium-dev » Mon Sep 09, 2019 10:23 am

Hi,

We have just checked it and it is working. What is the serial ID of the node you are trying to program? We will check the log referring to that node to check if there is any problem.

Regards

element
Posts: 8
Joined: Sun May 26, 2019 7:24 am
Company: ELEMENT

Re: PCS - Cannot download Binary

Post by element » Mon Sep 09, 2019 12:25 pm

Yes now it works, but 4-5 hours ago I tried without success...
Serial ID: 28433F057C10540F
BR

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