No DevKit matching your ID/PAC

Wireless communications in Waspmote, topologies, node types...
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Ingeniatic
Posts: 6
Joined: Thu Jun 22, 2017 9:42 am

No DevKit matching your ID/PAC

Post by Ingeniatic » Mon Jun 24, 2019 1:14 pm

Dear Sirs,

We have received two Waspmotes with Sigfox connectivity and their ID/PAC on a printed paper, but when we try to register them at:

https://buy.sigfox.com/activate/devkit/ES

The following error is shown with both of them: "We could not find a DevKit matching your ID/PAC".

Thanks in advance.

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: No DevKit matching your ID/PAC

Post by libelium-dev » Tue Jun 25, 2019 9:15 am

Hi,

Could you please share the order number of the devices and the Sigfox ID of the modules with us?

Regards

Ingeniatic
Posts: 6
Joined: Thu Jun 22, 2017 9:42 am

Re: No DevKit matching your ID/PAC

Post by Ingeniatic » Fri Jun 28, 2019 1:39 pm

Sure.

Invoice: 1000461/19
Sales Order: 1024379 - 05/04/2019

Sigfox IDs:
00205864
002043E9

Thanks.

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: No DevKit matching your ID/PAC

Post by libelium-dev » Mon Jul 01, 2019 10:14 am

Hi,

We have just enabled your devkits. They will be available to register in a few hours.

Apologies fo the inconvenience.

Regards

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