Manchester Airport - Visitor Journey Tracking?

How to configure Meshlium or use the Manager System
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chbla
Posts: 24
Joined: Mon Jun 04, 2018 12:40 pm
Company: City Monitor

Manchester Airport - Visitor Journey Tracking?

Post by chbla » Tue Jan 22, 2019 4:07 pm

Hi there,

I have a technical question regarding the case study here:
http://www.libelium.com/meshlium-scanne ... rettyPhoto

Visitor Tracking and Visitor Journey monitoring are mentioned.
However, to my current knowledge it is not possible to actually track users as normally devices (phones) change their MAC
too often.

When we tested this with the Meshlium gateways there were not many matching MACs, mostly distinct ones. That's why we could not create
a showcase like this.

Does anyone have a different experience?

Thank you,
Christoph

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Manchester Airport - Visitor Journey Tracking?

Post by libelium-dev » Wed Jan 23, 2019 11:05 am

Hi,

As you know some devices randomize its mac address so it isn't possible to motorize that device during a long time. You could try to implement artificial intelligence techniques to track visitor but it isn't an easy task. Also some Data Protection Laws doesn't permit motorize unique individuals and data must be remove after some hours/days.

Regards

chbla
Posts: 24
Joined: Mon Jun 04, 2018 12:40 pm
Company: City Monitor

Re: Manchester Airport - Visitor Journey Tracking?

Post by chbla » Wed Jan 23, 2019 11:19 am

That's why I am asking about the concrete use case - apparently it worked?
I think it is very misleading.

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Manchester Airport - Visitor Journey Tracking?

Post by libelium-dev » Thu Jan 24, 2019 9:43 am

Hi,

Yes, the project was satisfactory for the client who developed the case study.

Regards

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