Meshlium does not work, No Power?

How to configure Meshlium or use the Manager System
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komar
Posts: 5
Joined: Sat Mar 30, 2019 11:06 am
Company: Sohar University

Meshlium does not work, No Power?

Post by komar » Mon Apr 01, 2019 8:27 am

Dear Libelium Team

We have received a new Meshlium device recently. After an initial startup our device appears to not power on and it working very well.

No configuration changes were made, and the device was shutdown successfully though the management console.

when we try to power on the Meshlium device, but it does not work (no beep or other indication of power, the wifi-ap was active in the initial configuration and is not working now “broadcasting”, device not available over ethernet).

What we should do in order to let the Meshlium again work?
What should be the next steps for the troubleshooting the device?


Any help greatly appreciated.

Khaled
Sohar University

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Meshlium does not work, No Power?

Post by libelium-dev » Mon Apr 01, 2019 9:42 am

Hi,

Do you remember the manager system version of Meshlium?

Could you check if the AC/DC power supply is providing 12V?

Regards

komar
Posts: 5
Joined: Sat Mar 30, 2019 11:06 am
Company: Sohar University

Re: Meshlium does not work, No Power?

Post by komar » Mon Apr 01, 2019 9:52 am

Hi

Sorry I does not remember the Meshlium manager system, but the information regarding to the device are:
Model: Meshlium 4G AP 868 EU
Version: 1.0
Radios: 4G WiFi AP, 868LP
Serial Number: 19032110245527

For the power supply, yes it gett 12v .

please help

komar
Posts: 5
Joined: Sat Mar 30, 2019 11:06 am
Company: Sohar University

Re: Meshlium does not work, No Power?

Post by komar » Mon Apr 01, 2019 3:08 pm

Please help

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Meshlium does not work, No Power?

Post by libelium-dev » Tue Apr 02, 2019 8:56 am

Hi,

Please try to perform the rescue process to recover Meshlium to factory defaults. You can find the information about the process in the following link
http://www.libelium.com/downloads/docum ... f#page=254

Regards

komar
Posts: 5
Joined: Sat Mar 30, 2019 11:06 am
Company: Sohar University

Re: Meshlium does not work, No Power?

Post by komar » Tue Apr 02, 2019 9:24 am

Many thanks

How I can get the .iso image?

Please help

Regards
Khaled

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Meshlium does not work, No Power?

Post by libelium-dev » Tue Apr 02, 2019 10:21 am

Hi,

Our colleagues from tech has just sent the instructions for rescue process.

Regards

komar
Posts: 5
Joined: Sat Mar 30, 2019 11:06 am
Company: Sohar University

Re: Meshlium does not work, No Power?

Post by komar » Tue Apr 02, 2019 12:53 pm

Thanks a lot and it working now.

Best Regards
Khaled

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Meshlium does not work, No Power?

Post by libelium-dev » Wed Apr 03, 2019 8:42 am

Glad to hear that! :D

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