Cumulocity Cloud Connection

How to configure Meshlium or use the Manager System
martajg19
Posts: 89
Joined: Fri May 17, 2019 10:00 am
Company: JG Ingenieros

Re: Cumulocity Cloud Connection

Post by martajg19 » Fri Jun 14, 2019 1:28 pm

OK. Now they've appeared, here they are (the cumulocity logs) hope it helps to find the problem...

https://drive.google.com/open?id=1eb-M8 ... eZyRvbCQ7s

And let's see what they say from Cumulocity

Thanks,

martajg19
Posts: 89
Joined: Fri May 17, 2019 10:00 am
Company: JG Ingenieros

Re: Cumulocity Cloud Connection

Post by martajg19 » Mon Jun 17, 2019 1:30 pm

Hi, any news from Cumulocity? Or any comments on the logs? :)

Thankyou

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Cumulocity Cloud Connection

Post by libelium-dev » Mon Jun 17, 2019 1:36 pm

Hi,

Finally, we have been able to connect Meshlium to Cumulocity. Please try to use the following configuration

catedrajg.eu-latest.cumulocity.com
1883
catedrajg/user*
your password

*configure an alias in Cumilocity to use it instead of the email address.

Regards

martajg19
Posts: 89
Joined: Fri May 17, 2019 10:00 am
Company: JG Ingenieros

Re: Cumulocity Cloud Connection

Post by martajg19 » Mon Jun 17, 2019 1:38 pm

Thanks a lot!! I'll try that and let you know :)

Thankyou

martajg19
Posts: 89
Joined: Fri May 17, 2019 10:00 am
Company: JG Ingenieros

Re: Cumulocity Cloud Connection

Post by martajg19 » Wed Jun 19, 2019 9:44 am

Hi, it worked first time I tried :). But now the meshlium still appears in the all devices section but the status says that the connection is not monitorized, that it could not be established. Therefore, it is not receiving any data neither measurements. If you know what could be causing that... thankyou :)

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Cumulocity Cloud Connection

Post by libelium-dev » Thu Jun 20, 2019 8:10 am

Hi,

Could you please share the cumulocity.log file with us?

Our Cumulicity test account also shows connection no monitored. We don't know how Cumulocity works but it seems normal. If you go to statistics of each node you should see the data.

Regards

martajg19
Posts: 89
Joined: Fri May 17, 2019 10:00 am
Company: JG Ingenieros

Re: Cumulocity Cloud Connection

Post by martajg19 » Thu Jun 20, 2019 9:37 am

I just copied the logs from the last day...

https://drive.google.com/open?id=1eb-M8 ... eZyRvbCQ7s


Also, now my account is locked :( it says: Authentication failed: user account is locked.

well, thankyou!

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Cumulocity Cloud Connection

Post by libelium-dev » Thu Jun 20, 2019 10:46 am

Hi,

Please set the field ip address as catedrajg.eu-latest.cumulocity.com (without tcp://). Stop the synchronization, set the configuration, save it and start the synchronization again.

Regarding Authentication failed: user account is locked message, do you get that error when you try to access your account through the browser?

Regards

martajg19
Posts: 89
Joined: Fri May 17, 2019 10:00 am
Company: JG Ingenieros

Re: Cumulocity Cloud Connection

Post by martajg19 » Thu Jun 20, 2019 1:16 pm

Hi, thankyou! I'm trying to solve the issue of the account locked with Cumulocity... but it wasn't using the browser

regards

martajg19
Posts: 89
Joined: Fri May 17, 2019 10:00 am
Company: JG Ingenieros

Re: Cumulocity Cloud Connection

Post by martajg19 » Tue Jun 25, 2019 10:26 am

Hello, I'm testing the Cumulocity graphics. There's this thing, I have more than one temperature/humidity/preassure probe (same with luminosity) and in the Cumulocity cloud they appear all together in one same graphic. I asked a persona from Cum. an he said I should make groups to distinguish the measures sent by the probes and that I should see 3 data source (We have 3 Plug&Sense communicating via Meshlium) and that I should talk to you (I only see 1 device registered, the meshlium)

So... If you could help me I would appreciate it :)

Thankyou!

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