Can't Scan Wifi MAC

How to configure Meshlium or use the Manager System
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trptam
Posts: 8
Joined: Fri Nov 01, 2019 5:00 am
Company: HK PolyU

Can't Scan Wifi MAC

Post by trptam » Tue Nov 12, 2019 3:24 am

Hi,

I have enabled the Wifi scan service in the Manager System but no any data received. It works normal for Bluetooth scan. The environment should have more wifi MAC than Bluetooth MAC. Why? Is my Meshlium out of order?

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Can't Scan Wifi MAC

Post by libelium-dev » Tue Nov 12, 2019 9:16 am

Hi,

What is the manager system version of Meshlium?

Does Meshlium not found any wifi device? Or does Meshlium find devices with randomice mac?

Regards

trptam
Posts: 8
Joined: Fri Nov 01, 2019 5:00 am
Company: HK PolyU

Re: Can't Scan Wifi MAC

Post by trptam » Wed Nov 13, 2019 4:49 am

Hi, The manager system version of my Meshlium is 4.1.8. The Meshlium cannot find any Wifi devices, but can find Bluetooth devices.
I used another Meshlium (same version) in the same environment. It can find both Wifi and Bluetooth MAC.

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Can't Scan Wifi MAC

Post by libelium-dev » Thu Nov 14, 2019 9:47 am

Hi,

Please access to the FTP logs of Meshlium and share with us the wifiscan.log file. It will help us the debug the issue in more deep.
http://www.libelium.com/downloads/docum ... df#page=30

Regards

trptam
Posts: 8
Joined: Fri Nov 01, 2019 5:00 am
Company: HK PolyU

Re: Can't Scan Wifi MAC

Post by trptam » Tue Jan 07, 2020 11:05 am

Hi,

Refer to my previous queries, please find the wifiscan log below for your investigation.
https://www.dropbox.com/s/9celwceld1if7 ... g.jpg?dl=0

libelium-dev
Posts: 27967
Joined: Mon Sep 28, 2009 1:06 pm

Re: Can't Scan Wifi MAC

Post by libelium-dev » Fri Jan 10, 2020 8:12 am

Hi,

Did you try to restart Meshlium? If after that, it's still not working, please fill the RMA process and our tech support team will contact you to solve the issue.
https://www.libelium.com/contact/#rma

Regards

trptam
Posts: 8
Joined: Fri Nov 01, 2019 5:00 am
Company: HK PolyU

Re: Can't Scan Wifi MAC

Post by trptam » Fri Jan 10, 2020 8:28 am

Yes, I restart the Meshlium several times but still have the same problem. You can see from the log file that there have errors when inserting wifi data.

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