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Can't Scan Wifi MAC

Posted: Tue Nov 12, 2019 3:24 am
by trptam
Hi,

I have enabled the Wifi scan service in the Manager System but no any data received. It works normal for Bluetooth scan. The environment should have more wifi MAC than Bluetooth MAC. Why? Is my Meshlium out of order?

Re: Can't Scan Wifi MAC

Posted: Tue Nov 12, 2019 9:16 am
by libelium-dev
Hi,

What is the manager system version of Meshlium?

Does Meshlium not found any wifi device? Or does Meshlium find devices with randomice mac?

Regards

Re: Can't Scan Wifi MAC

Posted: Wed Nov 13, 2019 4:49 am
by trptam
Hi, The manager system version of my Meshlium is 4.1.8. The Meshlium cannot find any Wifi devices, but can find Bluetooth devices.
I used another Meshlium (same version) in the same environment. It can find both Wifi and Bluetooth MAC.

Re: Can't Scan Wifi MAC

Posted: Thu Nov 14, 2019 9:47 am
by libelium-dev
Hi,

Please access to the FTP logs of Meshlium and share with us the wifiscan.log file. It will help us the debug the issue in more deep.
http://www.libelium.com/downloads/docum ... df#page=30

Regards

Re: Can't Scan Wifi MAC

Posted: Tue Jan 07, 2020 11:05 am
by trptam
Hi,

Refer to my previous queries, please find the wifiscan log below for your investigation.
https://www.dropbox.com/s/9celwceld1if7 ... g.jpg?dl=0

Re: Can't Scan Wifi MAC

Posted: Fri Jan 10, 2020 8:12 am
by libelium-dev
Hi,

Did you try to restart Meshlium? If after that, it's still not working, please fill the RMA process and our tech support team will contact you to solve the issue.
https://www.libelium.com/contact/#rma

Regards

Re: Can't Scan Wifi MAC

Posted: Fri Jan 10, 2020 8:28 am
by trptam
Yes, I restart the Meshlium several times but still have the same problem. You can see from the log file that there have errors when inserting wifi data.