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Contact Details

Libelium Comunicaciones Distribuidas S.L.

Address C/ Escatrón 16
(Edificio LIBELIUM)
C.P: 50014
Zaragoza (Spain)
Phone +34 976 54 74 92
Fax +34 976 47 31 86


Q: Do you have a distributor in my country?
A: We are building a global network of distributors to provide reliable service in markets worldwide. Please check with our Sales Department regarding the distributor in your particular country, or if you are interested in becoming a distributor.

Q: May I distribute your products?
A: Please contact the Sales Department about our Partnership and Distributors Program, and learn the many benefits of becoming Libelium distributor.

Q: Do you have any discount for Universities or Research Centers?
A: Waspmote was designed for developers and so our pricing policy. For that reason, Universities and Research Centers have the same prices as the rest of customers and any of them can benefit of volume discounts.

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AqTronics was incorporated in the year 2008, headquartered in Bangalore, India and was founded by a team of professionals comes from Semiconductors & IT Product background having more than 25 years of industry experience. We focus on demand creation distribution model for India market, addressing market verticals - Embedded and Wireless communication, Security & Identification, Sensors , Lighting & Renewable energy and IoE (Internet of Everything). Aqtronics has offices across major cities in India – Bangalore, Delhi, Mumbai, Pune. Hyderabad, Chennai
ENSURAC&C’s mission is to design, implement and deliver advanced Internet of Things (IoT), Video Management Solution (VMS), and Command & Control (C&C) platforms. Our platforms empower end users to manage integrated networks of all types and scales - from Smart Cities, through Transportation to Hub security, to Emergency Response and Enterprise management. ENSURAC&C 's products feature out-of-the-box deployment & rapid integration of the most complex sensor networks via a single rapid, affordable process - utilizing existing infrastructure and assets to reduce time-to-air and increase return on investment. With over 20,000 integrated sensors using our products to deliver actionable intelligence and real-time response capabilities to customers worldwide - ENSURAC&C has the know-how and technology to deliver real world solutions that work.
Intrinsic is a provider of solutions based on Wireless Sensor Networking and embedded systems, to help organizations in India harness the benefits of the IoT. Intrinsic products and solutions are used by over 200 customers, including technology companies, educational and research institutes, and defense organizations.
IoTerm name composed from "IOT" and "TERM" words, which we believe the time that we live in is the beginning of "Internet of Things Term" and the company established with these words in mind. IoTerm was established in 2015 and has already made cooperation with the best in class companies nationally and internationally. Our aim is to speed up IOT know-how and adoption in Turkey. IoTerm's vision is to build a storng IoT ecosystem within Turkey so that high quality, trusted end to end IoT solutions to be provided to customers' needs.​ IoTerm is the official distributor of Libelium solutions within Turkey.
South Korea
Irexnet was founded in 2012 and recorded $3M in sales in its first year with activities in three business areas: network integration, solution integration, and IoT products. Irexnet focuses on maximizing business value and operational efficiency and can contribute flexibility, scalability and agility to its customers’ businesses.
By taking advantage of long-term experience in embedded technology, MBEL provides M2M / IoT connectivity solutions – Integrating suitable hardware with appropriate platforms and various applications.
Beijing PuTianTongDa Technologies (PUTD) is a network equipment supplier and services company located in Zhongguancun, Beijing. Founded in 2002, PUTD serves customers in the areas of environmental protection, meteorological monitoring, petrochemical, power transmission, transportation and water conservation.
Trevis Technology Pte Ltd is a leading provider of IOT and IIOT solutions within the Asia pacific region. As a solutions developer and systems integrator, Trevis Technology provides a spectrum of both industrial and non-industrial IOT solutions to inspire real-time operational intelligence solutions for its valued clients.
Eltronics are Specialized in innovative solutions within e.g. tracking, motor controls, and apps for mobile units. We help our customers improve their production or products by development of the right electronic solution. Our skilled hardware and software teams are some of the best engineers in Denmark. Our long experience and incomparable knowledge makes us specialist in our field. We ensure reliability, sustainability, and products in accordance with the technical and economic limits of customers.
With over 5000 customers in Smart Manufacturing, Smart Cities & Smart Machines, Factory Systemes is a leading Value Added Distributor in France for Industrial IT, M2M and IIoT Solutions. With over 80 employees, specialized in Software and Hardware products, Factory Systemes delivers high performance technical support to its entire ecosystem of System Integrators, End-Users and OEMs.
SIDeA addresses the market of Smart Cities and M2M solutions, offering minimum time to market in designing and developing complex automation and remote control systems. A distributor of Libelium products, SIDeA partners with end-users from the analysis of the problem, to the design of the best solution, to its implementation as a turnkey solution.
SolPA (Soluzioni per la Pubblica Amministrazione) is Libelium’s reference in Italy for the Public Administration market. SolPA publishes Libelium products on the MEPA platform (Mercato Elettronico Pubblica Amministrazione) to enable users to issue direct orders in compliance with Italian regulations. The engineering staff of SolPA can evaluate special projects required by the customer and participate in the design phase of the overall system.
United Kingdom
APC Hero (a division of APC Technology Group Plc) deliver a range of products and services, bringing together total solutions to address two of the fastest growing markets – Cleantech and the Internet of Things. Working with OEMs, systems designers and integrators, APC Hero provide technical design, support and services to enable the smart integration of key technologies to make it a reality. As a value added distributor, APC Hero partner with the industry leading manufacturers of the hardware throughout that landscape to provide you with robust technology designed to make your application work. We can connect any sensor to the cloud!
North America
Arrow Electronics is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions, with 2015 sales of $23.28 billion. Arrow serves as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network of more than 460 locations serving over 85 countries. A Fortune 150 company with 18,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics.
5Hz Electronica is an online store created to maximize the potential of students, hobbyists and young engineers in Mexico. 5Hz sells electronic components, plug and play devices and customized circuit boards. In addition, they offer access to laser cutting services, 3D printing and consulting on external projects.
SensorInsight provides end-to-end IoT technology solutions and integration services to industries worldwide. Our SensorInsight Foundation suite elevates businesses by integrating disparate data, analyzing information in real-time and visualizing insights to improve decision making and process optimization. SensorInsight hardware brand RightSensor partners with leading hardware manufacturers such as Libelium to provide integrated go-to-market solutions for our customers.
Our expertise, combined with our IoT toolbox and partners, can connect any object to the cloud. We identify the critical data your objects should generate and connect them in order to create value to your organisation. Things Factory is the IoT branch of Via Consultants, We deliver the value of IoT to your door step.
Australia/New Zealand
M2M Connectivity provides distribution and technical support for wireless M2M products and technologies in Australia and New Zealand. Its technology portfolio includes cellular (LTE/3G/GSM…), satellite (Iridium/Inmarsat/Globalstar…), industrial short-range wireless (Bluetooth, WLAN, ZigBee…) and modems, modules, and accessories for M2M communications with a growing focus on IoT application areas.
South America
Fusiona is focused on the understanding and review of the business objectives of their clients, after we understand the business we develop and implement the right digital strategy for the attainment of those objectives. Fusiona prepare their teams covering different disciplines to complete knowledge and with the help of the software development (web, mobile), information architecture, design, systems (hardware and software) and creativity, we fulfil the requirements of our clients. Fusiona managing team has over 15 years of experience in the market.
Innova Technology specializes in commercial and residential automation, data networking and communications, from project design and conception to development and systems integration. With a decade in the high tech market, Innova brings an experienced team of trained professionals to support customers with a set of solutions that solve their needs.
N1-Telecom is a value-added distributor (VAD) focused on telecommunications and IT, offering services and solutions from leading manufacturing partners such as Libelium, Dlink, Icomera, CommsMundi, Xirrus, Infinet, Alvarion, Wavion Networks, Jacada Software, and LifeSize. With a national presence and a specialized team oriented to project development for partners, N1 Telecom also has a training center and Network Operations Center (NOC) in its headquarters in São Paulo.

Cooking Hacks, the open hardware division of Libelium, is an online retail store that brings the IoT to everyone by making electronics affordable, easy to learn and fun. Cooking Hacks serves developers, designers, engineers, inventors, and makers for DIY projects with sensors, robotics, actuators, Arduino and Raspberry Pi.

Creators of the Arduino Xbee shield among other add-ons, Cooking Hacks supports the worldwide maker community, and has brought 3G connectivity to Arduino and Raspberry Pi with the first and only 3G/GPRS/GPS module available today.


The IoT MarketPlace is a one-stop click-and-buy online store

The IoT Marketplace features kits that contain programmed sensor nodes connected to specific Cloud applications.

Kits can be used in commercial demos, proof of concept projects or pilots with minimum configuration.

The marketplace allows customers to try solutions and visualize how to scale them.


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See the list of official distributors if you want to get support in your language, timezone and pay in your local currency.

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Technical support / warranty

In case your product stop working properly or you need technical assistance, we put at your disposal the following tools:

- Consult manuals, tutorials, and FAQ available for your product in the Development section.

- Use the forum to search similar issues, solved to other users; open a new post if there is nothing related.

- In case we suspect your product is faulty, the Technical Service will ask you to fill the following form, providing as much information as possible about the problem. Our Technical Service will help you to solve it.

If the product can not be repaired in the distance, you will have to send it back to Libelium's offices. Our Technical Service will provide you an RMA (Return Merchandise Authorization) number and clear instructions. Label all the products with this RMA and package them carefully. Once closed the package, label it with the RMA number and remember to include the word "fragile" in a visible place. The package will be sent with payed shipping to the Technical Service address.

Once received the material in Libelium, we will proceed with its inspection and reparation. We will back it to you as soon as possible.


Before sending back a product to Libelium, ensure the warranty is still valid, please, check your invoice. Read carefully the document Terms and Conditions.

As specified in the Warranty document, the client has 7 days from the day the order is received to detect any failure and report that to Libelium. Any other failure reported after these 7 days may not be considered under warranty.

The customer must follow the RMA process and wait for an RMA number authorization. The customer always pays for the shipping to Libelium. If the material was purchased one year ago is suitable to be covered by the warranty and in this case the rest of costs in the operation are payed by Libelium. If the material was damaged by bad usage, if there is not a failure, or if the RMA process was not respected, then this RMA is not in warranty and all costs are covered by the customer.

Proceed to RMA form

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Contact Details

Libelium Comunicaciones Distribuidas S.L.

Address C/ Escatrón 16
(Edificio LIBELIUM)
C.P: 50014
Zaragoza (Spain)
Phone +34 976 54 74 92
Fax +34 976 47 31 86